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t-solution is a pioneering technology company in the travel industry

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T-AGENT

  • Full Scale Integrated Fares & Ticketing and Reporting System
  • Published, Private and Negotiated Fares
  • Multi –GDS: Sabre, Amadeus, Travelport
  • Travelsky, Multiple Airline, IATA BSP (U.S. ARC), and LCC
  • Multicurrency / Multilingual Capabilities
  • Fare Search, Pricing, and Fare Rules management
  • Schedule and Availability Matching
  • Complete Booking/ PNR management
  • Auto-ticketing and validation
  • Client Itinerary email, e-Ticket
  • Ticket management including; Re-Issue, Re-Validation, EMD, Ticket Records, and printing
  • Agency Mark-up
  • Ticket Voiding, and Refunds
  • Agency Invoice

T-Office

  • T-Office designed to use accounting of ticketing system

Products

Travel Information Network announces a suite of products and services designed for use by Travel Agents and Travel Management companies.

This product range represents the best in Travel Automation systems and offers several completely unique concepts and advantages over all other systems.

Advantage 1: Cost effective access to the best technologies.

Firstly, Travel Information Network has completely done away with the obsolete concept of buying expensive software and running it on your own premises along with all the hardware and associated maintenance costs and headaches. There is no need for expensive and cumbersome network fileservers and databases to be installed at your premises. Gone also is the need to pay huge amounts of money to developers to develop software only to have it outdated by the time it is finished.

Travel Information Network offers full benefits of the entire suite of products on a subscriber basis. Besides the obvious advantages of avoiding all of the pitfalls mentioned earlier, this means that you get to use the newest and best technology available straight away. It also means that all updates and system modifications are automatically available to you each time you use the system at no extra cost. Additionally you can have the confidence that a professional organization is behind the scenes working to assure the quality and integrity of your data and business systems.

Advantage 2: Enjoy the benefits immediately.

No iron clad long-term contracts are required and all systems can be up and running within 48 hours and be ceased within 30 days by you. The way TIN looks at it, if we continue to provide the best services and facilities available, you will continue to be happy to use them. It’s as straightforward as that.

Advantage 3: Compete in the market using the tools that are set to last.

The methods by which all this is achieved is just as new and solidly founded as the concept itself. All TIN systems are based on Internet technologies and communication methods.

Internet does not only mean “surfing the web” but allows for unparalleled ability to achieve previously difficult objectives such as;

  • Flexibility in multiple Remote Access locations.
  • Cheap and effective communications with suppliers and clients.
  • Dynamic data publishing and accessing of information.
  • Complete scalability, at any time, to suite the size and growth of your operation.

Advantage 4: A Travel Technology company working for you.

Travel Information Network is a technology company completely focused on the Travel Industry. When you subscribe to TIN services and products your company is accelerated the forefront of providing services to your clients based on the best Travel Technology available, an exercise which has until now been the prerogative of only largest and well financed organizations.

Advantage 5: Available now rather than later.

Why wait until the market has dictated that new ways of doing business are required? Be one of the leaders in providing quality service to your customers. Take full advantage of better office systems and compete confidently when looking for new business and protecting the investment you have already made into your current business.

Let Travel Information Network help you extend your service and abilities.

You are here: t-solution.com.au > Services

Services

Global Support

  • TIN product is currently deployed to multiple customers across Australia, NZ, Asia, U.S., Canada
  • Sydney team fully supports global deployment, configuration, localisation, customisation, training, and product development
  • Sydney team can support customers in multiple European and Asian languages (team can support customers in 5 languages)
  • T-Solution has significant in-house, technical, project management, and product implementation capability
  • Product has detailed functional and process documentation
  • Training material has been provided in multiple languages and mediums (documents, live, webinar, etc.)

You are here: t-solution.com.au > Technology

Technology

System Foundation: Microsoft based technology, based on MS Windows Server, MS SQL Server, .NET development, C# programming, JavaScript technologies: Jscript and ExtJS, MVC structure, multi-browser, mobile device ready.

System implementation: CLOUD-based services and back-up systems

Global Deployment

  • Standalone Web-based product, ready for global deployment
  • Separate customer deployments
  • Global deployments hosted from Sydney; co-hosted with Macquarie Telecom
  • No additional third party application products are required
  • No additional infrastructure licensing requirements
  • Product can be configured, localised, and customised
  • Multiple language, and multiple currency deployments
  • Full global deployment in 6 to 8 weeks
Dlls
Web-
Service
APIS
GDS
APIS
T-OFFICE
C#
SQL Server 2012 IIS & ASP.NET
MVC 4.5.1

Certifications

  • Information Technology Degree qualifications
  • PMP Certification
  • ITIL Certification
  • IATA BSP Certification
  • IATA Fares and Ticketing Certification
  • Reservations Certification

History of Product Development

  • T-Solution has 17 years Travel Industry Solutions development and delivery experience
  • The management team has 30 years Travel Industry experience
  • The management team has over 60 years of Information Technology solution development, delivery and management experience
  • The TIN system has been deployed to multiple customers across Asia, U.S., Australia, and New Zealand

Thought Leadership

  • Commitment to Innovation; some ideas in concept development include Mobile applications, and Business Intelligence Reporting.
  • Active product development pipeline with periodic releases to customers.
  • The TIN product is kept up to date with the latest technology
  • Value Chain focussed Innovation that provides sophisticated feature sets which support a wide range of practical scenarios
  • Product vision and development pipeline address an integrated Travel Industry Value Chain, meeting the needs of:
  • PAX
  • Travel Agents
  • Travel Brokers
  • Consolidators, and
  • Multi- GDS integration
  • IATA BSP integration

Trust

  • The TIN system is well received by all customers
  • 90% of new business is derived from customer referrals
  • One customer has implemented the TIN system in 3 countries
  • A second customer is deploying the TIN system across 2 countries
  • The company offers a high degree of flexibility in meeting customization and localisation needs.
  • One large customer with its own I.T. department, still prefers to engage T-Solution because of its domain expertise, commitment to customer success, and flexibility

You are here: t-solution.com.au > Business Cases

Business Cases

Ensemble Travel Group

Ensemble Travel Group is a large travel member group, based in the USA, Canada and Australia.

t-solution is an engine behind ETG air booking and ticketing solution - AVIATE

Ensemble launched this solution at the end of 2015.

More details...

Express Ticketing Group

The Express Travel Group (ETG), formerly known as the Orient Express Travel Group is a proudly Australian owned and operated travel company headquartered in Melbourne, and with offices in Sydney, Brisbane, Adelaide and Perth.

TIN (t-solution) has been providing Express Ticketing Group with air fares and ticketing, back-office solutions for over 12 years.

TIN still provides mid and back-office functionality to Express Ticketing Group.

More details...

TIN in 1999

The pioneering technology company, Travel Information Network has been developing new and exciting ways to assist and provide solutions to the automation needs of the travel industry since its conception in 1998.

TIN's main goal is to incorporate the latest available technology into its products. The range of clients who benefit from TIN products includes small travel agencies, groups or mid-range consolidators.

More details...

You are here: t-solution.com.au > About Us

About Us

Travel Information Network

The pioneering technology company, Travel Information Network has been developing new and exciting ways to assist and provide solutions to the automation needs of the travel industry since its conception in 1998.

TIN's main goal is to incorporate the latest available technology into its products. The range of clients who benefit from TIN products includes small travel agencies, groups or mid-range consolidators.

Company Profile

Travel Information Network (TIN) is a professional technology company focused on supplying solutions to the automation needs of the Travel Industry. The company was formed with the sole objective of changing the way Technology and Travel are integrated.

Since 1998 TIN has been developing the software to facilitate on-line travel technologies and help travel agents to publish their products for clients via Internet hosted Web Sites.

TIN has released first booking engine interface based on domestic air-travel in year 2000.

One of the major challenges in this area has been in providing Internet Airline Booking facility for International Airfares (Net Remit Fares).

Within the past five years airlines have converted a large number of Net Remit fares into Published Fares, available through the standard GDS interfaces. Though easier to get access to, these fares still required extra manipulation to be correctly booked and ticketed. TIN has developed a Published Fares access interface that naturally integrates with the TIN Booking Engine services.

Both the structure of the company itself and the experience of the people involved put TIN in a position where the scale and scope of solutions we can undertake is substantial.

The areas of our expertise start from the basics of hardware and communication structures, and go all the way to information distribution systems and online servicing software.

At TIN we see ourselves as an innovator and a market leader.

We have a number of standard products we can implement, allowing businesses to quickly start benefiting from the development we have undertaken.

Technology

Travel Information Network has been developing systems using the best technology at the time of implementation. This means that when the product is released for the client, its technical foundation will carry the product in its current state approximately 5-10 years. During this time we analyse and follow major software vendors upgrades, utilizing the latest hardware configuration, and gradually upgrade system components to fit requirements of the today’s IT infrastructure.

Over the past 18 years TIN’s staff and software engineers have been using different software platforms, including Sun Java, Oracle Database and various HTML and XML development tools. Currently TIN is developing its software using Microsoft .NET technology, which ranges from ASP and VB6 to .NET v.4. All Server services and majority of on-line software are redeveloped in the MS .NET 4. The development languages, used include C#, Java Script. The underlying database server is MS SQL 2012.

History of Services

Since its establishment, Travel Information Network has been involved in the numerous projects related to development, integration and implementation of software packages for the participants of the Travel Industry. The client base has extended from Australia to other countries in the South Pacific, and reached Kazakhstan. Currently TIN provides and supports software for the medium to large travel companies in 5 countries.

From 1998, TIN has been integrating on-line GDS components and providing hardware infrastructure and hosting for the Consolidated Travel in Australia.

In 2000, TIN was commissioned to develop internal ticketing system for STA Travel in Australia. The system was designed to handle multiple fare sources, integrated with the SABRE interface, to facilitate mass-ticket printing for the company head-office. The purpose of the project was to bring all separate IATA locations for STA Travel into one head-office ticket printing house.

In 2002, TIN has signed a contract with the Direct Flights International (Australia) to implement TIN Ticketing system and develop Accounting package, integrated with it for the purpose to stream-line ticketing and accounting procedures for the consolidation operation.

In 2003, TIN has signed an agreement with the Orient Express Travel Group (Australia) to provide full Fares and Ticketing technology for its national ticketing operation. This project turned into a manyyears co-operation and partnership project which still exists.

In 2004, TIN has launched on-line booking engine for the Australian travel agencies. The booking engine was based on the Net Remit database, providing access to the agencies’ private fares. TIN has provided the range of services, hosting, supporting and continuously developing booking engine technology for its online client base. From 2005 to 2009 TIN has subscribed over 50 agencies for the booking engine services.

In 2004, TIN has signed up an exclusive agreement with Abacus Australia to distribute online booking engine to its clients in the country. Unfortunately, very soon Abacus Australia has stopped to exist.

In 2005, TIN has signed agreement with China Travel Services (Australia) for implementation of all TIN products into CTS operation in Sydney, Melbourne and New Zealand.

In 2005, TIN has also signed an agreement with BRAVO Consolidation (Australia) for implementing TIN Ticketing System.

In 2006, TIN has also completed Private Fares Database system for the booking and ticketing interface and launched auto-ticketing system, which was one of the first in the Australian market.

In 2007, TIN focused on development of GDS integration systems with Amadeus and Galileo.

In 2008, TIN was commissioned to implement TIN Ticketing system for PT Dwidaya in Jakarta, Indonesia. The main purpose of the project was to move company’s scattered IATA locations to head-office ticketing operation. This was successfully completed later that year.

In 2009, TIN started working close in promoting its products for Abacus Singapore.

In 2011, TIN has signed an agreement to distribute t-solution (the new name for the TIN fares and ticketing solution) to Abacus Kazakhstan, for the use with one of the country’ larges consolidator.

In 2012, TIN has extended its client base to one Australian implementation, for the New World Travel Consolidation, and one New Zealand implementation, for Flavour Travel Group.

In 2013, TIN has signed up another agency in New Zealand – World Way Holidays. The main focus of the agency is to service its own 13 outlets, numerous sub-agents and brokers.

In 2014, TIN has extended its client base to China, signing up an agreement to distribute multisupplier/ multi-GDS (including Travelsky) solution to CTS Shanghai. The prime objective of this implementation is to create processes for issuing tickets for its own IATAs, also to provide a platform for ticketing to other CTS offices in China, Hong Kong, Singapore etc. This challenging project is being delivered in the second quarter of 2014.

At the end of 2014, TIN has signed up an agreement for a Global distribution of its services to large travel enterprise, based in USA – Ensemble Travel Group. The goal of the Ensemble Travel is to improve its air distribution platform and implement it for its members (over 900) in USA, Canada,

Australia and New Zealand markets. TIN’s software is a critical instrument that Ensemble is using to automate its air program. In October 2015 Ensemble Travel has launched this program for its members. TIN is providing all services, including hosting, maintenance and support for distributing this program to reach all Ensemble Travel members in 2016.

Currently, TIN has established a successful track-record with its clients, and continues developing functions, extending their technical base.

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Contact Us

At Travel Information Network we value your time and would like to respond to your requests as quickly as possible with the best quality possible.

Please use the following details to access the right area of contact.

General Enquiry
info@t-solution.com.au
Products Support
support@travelinfo.co
Sales & Marketing
sales@travelinfo.co
Address
Suite 410, Level 4
368 Sussex Street
Sydney NSW 2000 Australia
Telephone
+61 2 9221 7911
Facsimile
+61 2 9264 1367

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News and Updates